Sometimes we feel helpless when we see our loved ones feeling down. So we go into proactive mode – we try to cheer them up, suggest solutions to their problems, hurry them to feel happier, because we care and don’t like seeing them upset. Unfortunately this can have the opposite effect and make them feel worse, because it feels like you are glossing over their feelings, or implying that their feelings are not valid. If you are not sure what to say or do, maybe try asking “What can I do to help?”. The answer might be a simple “Just sit and listen”.